Privacy Policy

Last updated: April 2026

1. Information We Collect

When you create an account, we collect your email address, school, year, and role (student or resident). For residents, we also collect your NPI number to verify your identity. We do not collect your full name, phone number, or physical address.

2. How We Use Your Information

Your information is used to:

  • Verify your identity as a student or resident
  • Match you with the correct programs and degree track
  • Process payments and payouts
  • Communicate important account updates

3. Anonymity

Resident Insider is built on anonymity. Students never see a resident's name, email, or NPI number. Residents never see a student's name, email, school, or year. This anonymity is enforced at the database level and cannot be bypassed.

4. NPI Verification

We verify resident NPI numbers against the publicly available NPPES registry maintained by the U.S. Department of Health & Human Services. We store your NPI number securely but never display it to other users.

5. Payment Information

All payments are processed through Stripe. We never store your credit card number, CVV, or full banking details on our servers. Stripe handles all payment security in compliance with PCI-DSS standards.

6. Data Storage & Security

Your data is stored securely using Supabase with row-level security policies. All data is encrypted in transit via HTTPS. Access to personal information is strictly limited and role-based.

7. Third-Party Services

We use the following third-party services:

  • Supabase — Authentication and database
  • Stripe — Payment processing
  • NPPES Registry — NPI verification

8. Data Retention

Your account data is retained as long as your account is active. If you delete your account, your personal information is permanently removed. Anonymous message content may be retained for platform quality purposes.

9. Your Rights

You may request to view, update, or delete your personal data at any time by contacting us at support@myresidentinsider.com. We will respond within 30 days.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email. Continued use of the platform after changes constitutes acceptance.

Contact

Questions about privacy? Email us at support@myresidentinsider.com